1. Our Commitment

Gigify (“we”, “us”, “our”) is committed to protecting the privacy and personal data of all users.

2. Applicable Law

This Policy is governed by the data protection laws and regulations of the jurisdiction in which the user is resident or where the services are performed. We strive to apply the highest global standard of data protection across all our operations to ensure consistent user rights and security.

3. Data We Collect

We collect personal data directly from you during registration and platform use. This includes:

• Identity & Contact Data: Full legal name, stage name, gender, date of birth, and government-issued identification for verification.
• Financial Data: Bank account details, processed securely via authorized third-party payment providers.
• Profile & Usage Data: Creative category, portfolio samples, location preferences, and platform interaction metrics.
• Communications Data: Messages exchanged between users and support via the platform.

4. How We Use Your Data

We process your data only where a lawful basis exists under applicable local laws. Primary purposes include:

• Performance of Contract: To manage your account, facilitate bookings, and process payments.
• Legal Obligation: To verify identities (KYC), prevent fraud, and comply with tax or regulatory reporting.
• Legitimate Interests: To improve platform security, resolve disputes, and enhance user experience.

5. Data Sharing and Transfers

We do not sell your personal data. We share information only with:

• Other Users: To facilitate bookings (e.g., sharing a Talent's portfolio with a Client).
• Authorized Service Providers: Third parties assisting with payment processing, identity verification, and cloud hosting. reporting.
• International Transfers: Where data is transferred across borders, we implement appropriate safeguards (such as standard contractual clauses) to ensure your information remains protected according to the standards of your home jurisdiction.

6. Your Rights

Regardless of your location, you generally have the following rights regarding your data:

• Access & Rectification: The right to view and correct your personal information.
• Erasure & Portability: The right to request data deletion or a copy of your data in a machine-readable format.
• Withdrawal of Consent: The right to withdraw consent for processing at any time.
• Lodging a Complaint: The right to contact the relevant data protection authority in your jurisdiction if you believe your rights have been violated.

7. Data Security and Retention

We implement industry-standard technical and organizational measures, including encryption and access controls, to protect your data. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with statutory retention periods under applicable law.

8. Contact Information

For any privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at dpo@thegigify.com